Unemployment Insurance, RI Dept. of Labor and Training
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Frequent Questions



CHASE Electronic Payment Card
 

Welcome to the
Electronic Payment Card Program


Using an EPC card to collect benefits? Click here to watch an informational video on ways to avoid unnecessary fees.

You may select to have your benefit payments automatically deposited into your personal direct deposit account or select the Electronic Payment Card, through its agent, Chase Bank.

When you receive your Electronic Payment Card, please contact Chase Customer Service toll-free at 1-866-847-8586 to activate your card. Your card will arrive with instructions on how to activate the card and use the card without incurring any fees.
RESOURCES
 

Important Notice: Please be aware that in one state there have been reports of phishing emails which may affect Electronic Payment Cards (EPC). This has not occurred in Rhode Island and not with our Vendor JPMorgan Chase. Phishing is a type of scam designed to steal your personal information. The Department of Unemployment Insurance (UI) will never request information such as a social security number, card (EPC) number or Personal Identification Number (PIN) through the email system. If you receive an email requesting this information please do not respond. For security reasons, you should not share your PIN or allow anyone else to use your card (EPC). If you believe your card account has been compromised, please call the number on the back of your card to report your concerns.

The RI Department of Labor and Training is pleased to provide this Electronic Payment Card to you so that you can obtain your Unemployment Insurance benefit payments. The card is a fast, easy and safe way to access your money. YOU MUST KEEP THIS CARD FOR YOUR CURRENT CLAIM AND ANY POSSIBLE FUTURE CLAIMS up to 5 years. PLEASE REFER TO THE EXPIRATION DATE ON THE CARD.


Please click on the logo below to access a listing of all ATM’s in your local area by simply entering your zip code. A list of locations will appear. Rhode Island has 2,000 Allpoint locations found in most CVS Stores, Walgreens, Hess and 7-Eleven gas stations.

Chase logo
BankRI logo
ALLPOINT logo

Your Electronic Payment Card gives you convenient access to your Unemployment and Temporary Disability Insurance benefit payments through Automated Teller Machines (ATMs), 24 hours a day, 7 days a week, anywhere you see the logos shown on the back of your Card. You also get surcharge-free access at over 40,000 Allpoint, BankRI and Chase ATMs throughout the country. And, because your Electronic Payment Card has the Visa® logo, you can use it to make purchases and get cash back at millions of locations that accept Visa debit cards, including retail stores, restaurants, grocery stores and more! Please refer to the instructions arriving with your card to use the card without incurring any fees or click here to view the fee schedule.

Other features of your Electronic Payment Card account include:

> No surcharge ever for ATM cash withdrawals at Allpoint, BankRI and Chase ATMs
> Two free ATM cash withdrawal per deposit at Non-Member Banks' ATMs
> Free monthly statements
> Convenient Internet access to your account information at www.myaccount.chase.com
Woman with laptop and  card

See the Electronic Payment Card Disclosure Statement and User Agreement for information on how to avoid any usage fees when using your Electronic Payment Card account.

Click here to learn how to Avoid Paying Fees When Using your EPC Card

Your Electronic Payment Card will make access to your money easier, safer and more convenient.

Don’t forget — to use your card you must call Customer Service at 1-866-847-8586 to activate it and select your four-digit PIN!




 
RI Department of Labor and Training
Center General Complex
1511 Pontiac Avenue, Cranston, RI 02920


Phone: (401) 462-8000
Fax (401) 462-8666
TTY via RI Relay: 711
9/18/14 MDF
State Seal
  DLT is an equal opportunity employer/program - auxiliary aids and services available upon request