Unemployment Insurance, RI Dept. of Labor and Training
  • DLT
  • Labor Market Information
  • Temporary Disability
  • Unemployment Insurance
  • Workers' Compensation
  • Workforce Development
  • Workforce Regulation and Safety
DLT homeEqual OpportunityOnline NewsroomSitemapRules and RegsPublicationsFormsDirectionsContact DLT
LMI HomeData CenterLMI for JobseekersLMI for BusinessLMI PublicationsWagesLicensed OccupationsLMI News ReleasesFAQsContact LMI
TDI homeFile a TDI ClaimElectronic Payment CardQualified Healthcare ProvidersTDI for employersTDI FormsTDI FAQsContact TDI
UI homeFile a UI ClaimAccess AccountTeleserveElectronic Payment CardsUI for EmployersExtended BenefitsUI FAQsContact UI
WC HomeEducationDonley CenterInjured WorkerEmployerInsurer/AdjusterIndependent ContractorFormsFAQ'sContact WC
WFDS HomenetWORKriBusiness ServicesGovernor's Workforce BoardWorkforce Investment OfficeTradeYouthVeteransContact WFDS
WRS HomeProfessional RegulationApprenticeshipPrevailing WageLabor StandardsOccupational SafetyPublications and FormsContact WRS

For Claimants:

File a Claim
Status Updates
Set up a PIN
Tuition Waiver
Appeal a Decision
Overpayment Info
Work Search Requirements
Returning to Work
Request a 1099
School Employees/Educators
Military Benefits
Report Fraud
Trade Adjustment Act
Board of Review
Frequent Questions

Hours of Operation

To file or refile a claim online anytime, click here.

or, by telephone, the Call Center hours are as follows:

Mondays: 8 AM to 3 PM
Tuesdays: 8 AM to 3 PM
Wednesdays: CLOSED
Thursdays: 8 AM to 3 PM
Fridays: 9 AM to 3 PM

(401) 243-9100 or if calling from out of state, (866) 557-0001


To certify for weekly benefits using Teleseve online, anytime Sunday through Friday, click here.

or, by telephone, Teleserve hours are as follows:

Monday through Friday: 3 PM to 5 PM + 7 PM to 5:30 AM
Saturday: CLOSED

(401) 243-9600

To request a call back at anytime, click here.

Call backs are made:
Monday through Friday: 8 AM to 4 PM

If you are not available when the Call Center calls, a representative will attempt to reach you a second time. If you have received two answering machine or voice mail messages from the UI Call Center stating that a representative has been unable to reach you, your original request will be retired and you will have to make a new request for a call back. Requests are honored in the order they are received.

RI Department of Labor and Training
Center General Complex
1511 Pontiac Avenue, Cranston, RI 02920

Phone: (401) 462-8000
Fax (401) 462-8666
TTY via RI Relay: 711
3/8/18 MDF
State Seal
  DLT is an equal opportunity employer/program - auxiliary aids and services available upon request