Unemployment Insurance, RI Dept. of Labor and Training
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For Claimants:

File a Claim
Check Internet Claim Status
Set up a PIN
Teleserve/Payments
Tuition Waiver
Appeal a Decision
Overpayment Info
Returning to Work
Request a 1099
School Employees/Educators
Military Benefits
Report Fraud
Trade Adjustment Act
Board of Review
Frequent Questions



Hours of Operation


To file or refile a claim online anytime, click here.

or, by telephone, the Call Center hours are as follows:

Mondays: 8 AM to 3 PM
Tuesdays: 8 AM to 3 PM
Wednesdays: CLOSED
Thursdays: 8 AM to 3 PM
Fridays: 9 AM to 3 PM

(401) 243-9100 or if calling from out of state, (866) 557-0001

 


To certify for weekly benefits using Teleseve online, anytime Sunday through Friday, click here.

or, by telephone, Teleserve hours are as follows:

Monday through Friday: 3 PM to 5 PM + 7 PM to 5:30 AM
Saturday: CLOSED
Sunday: ANYTIME

(401) 243-9600


To request a call back at anytime, click here.

Call backs are made:
Monday through Friday: 8 AM to 4 PM

If you are not available when the Call Center calls, a representative will attempt to reach you a second time. If you have received two answering machine or voice mail messages from the UI Call Center stating that a representative has been unable to reach you, your original request will be retired and you will have to make a new request for a call back. Requests are honored in the order they are received.



 
RI Department of Labor and Training
Center General Complex
1511 Pontiac Avenue, Cranston, RI 02920


Phone: (401) 462-8000
Fax (401) 462-8666
TTY via RI Relay: 711
2/4/16 MDF
State Seal
  DLT is an equal opportunity employer/program - auxiliary aids and services available upon request