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Frequent Questions




Chase Electronic Payment Card

Electronic Payment Card Program

To Avoid Fees When Using Your Card


Using an EPC card to collect benefits? Click here to watch an informational video on ways to avoid unnecessary fees.

1. Use Chase, BankRI and Allpoint ATMs to avoid bank transaction fees and surcharges on withdrawals.

2. Free ATM cash withdrawal transaction at all Chase, BankRI and Allpoint ATMs. There are 2,000 Allpoint ATM's in Rhode Island located in various CVS stores, Walgreens, Hess and 7-Eleven gas stations.

3. Use Member or Non-Member VISA bank teller service (inside the bank) for one free cash withdrawal per deposit (95% of banks in Rhode Island are VISA banks):

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Withdraw the entire card balance
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Withdraw large dollar amounts that exceed ATM withdrawal limits
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Withdraw small dollar amounts not allowed at ATMs.

4. Use your card anywhere (retail stores) that accepts VISA debit cards instead of using cash.

5. Point-of-Sale Transactions:

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Cash-back option: lets you withdraw money.
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When you use the card at point of sale and you select "credit" and sign for the transaction, it will be a free-of-charge (no fee) transaction.



6. If Chase or BankRI ATM is not available, use Allpoint logo ATM's (found at most CVS stores, Walgreens, Hess and 7-Eleven gas stations) to avoid paying ATM surcharges.

7. Check your balance by calling Chase toll free at 1-866-847-8586, or on the Web site at www.myaccount.chase.com (no fee) or by using the Interactive Voice Response System (no fee) and keep track of your account balance.

Keep track of your account balance to avoid fees for "transactions denied for insufficient funds."




 
RI Department of Labor and Training
Center General Complex
1511 Pontiac Avenue, Cranston, RI 02920


Phone: (401) 462-8000
Fax (401) 462-8666
TTY via RI Relay: 711
5/22/14 MDF
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  DLT is an equal opportunity employer/program - auxiliary aids and services available upon request