Electronic Payment Card


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Customers have two choices to receive their payments — Direct Deposit or Electronic Payment Card (EPC). If you choose EPC, your card will arrive with instructions on how to activate it and use it without incurring any fees. If you prefer Direct Deposit and are collecting Unemployment, click here; if you are collecting TDI/TCI, click here.

Once you receive your EPC, please contact KeyBank Customer Service toll-free at 1-866-295-2955 to activate it. Please read the Terms and Conditions prior to usage.

Select EPC for Payment Select EPC for Payment

Benefits of EPC

The envelope containing the card

Activating your card

Changing from Direct Deposit to EPC

Request a new card

New Mastercard logo information

Use your Card Use your Card/Avoid Fees

When will the funds be deposited?

Using card at ATM

Using card to make purchases

Transferring balance

Cards with balances from Chase

Select EPC for Payment Check your Card Balance

Perform balance inquiry

Forgotten PIN

Change name/address on card

If card is lost or stolen

Contact information for questions/issues















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