Media inquiries should be directed to the department’s Marketing and Public Relations Unit. Chief Public Affairs Officer Michael Healey serves as the lead public information officer for the unit, and may be reached at (401) 462-8090 or email@example.com.
Requests to interview any Department of Labor and Training staff members must be directed to the Marketing and Public Relations Unit. The department makes every attempt to meet such requests with appropriate and informed spokespeople in a timely manner.
Visits to the Department and netWORKri Centers
Members of the media visiting a netWORKri one-stop center or the Department of Labor and Training administrative offices must be accompanied by a designated staff member at all times. When accompanied, members of the media may be granted access to other areas beyond the lobby, provided that their presence is not disruptive of department operations and does not jeopardize customer confidentiality.
Members of the media may attend any public meetings held by the department, but as is the case with all visitors, they must first sign in with the security guard and follow regular security protocols. If, in order to reach a public meeting or hearing, a member of the media must travel through an operations center in which confidential information is in use, that member of the media must be accompanied to and from the appropriate conference room.
Members of the media wishing to visit a netWORKri center must obtain permission in advance from the Marketing and Public Relations staff. Members of the media visiting our netWORKri centers may be granted access beyond the reception area under the following conditions:
For security reasons, members of the media are not granted access to the call center or to any call center staff without prior arrangement. The department reserves the right to restrict visual or audio recording devices for any members of the media who are granted access to the call center.
- All netWORKri customers are guaranteed confidentiality if they so choose, and will not be identified, photographed, videotaped or filmed without their consent
- Members of the media may not interrupt or otherwise disrupt customer services, such as workshops, trainings or other activities
- A netWORKri manager and other staff members have the right to restrict media activity if customers are made to feel uncomfortable or disrupted in their work during a media interview.