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Rapid Response Services


Rapid Response is the only approach to overcoming the fears of permanent layoffs and closures. 
A special team of reemployment experts will visit your place of business to ease this fear and assist with the transition of your dislocated workers.

Rapid Response Coordination Can Benefit Employers By: 

  • Assisting with early intervention to allow employers and workers to communicate about their concerns
  • Improving morale and productivity and lowing absenteeism due to reduced stress
  • Assisting in managing your human resource needs
  • Counseling affected workers in their efforts to return to work
  • Educating employers on such topics as Worker Adjustment and Retraining Notification Act (WARN), Trade Adjustment Assistance Act (TAA), Workforce Investment Act (WIA), and other programs.
  • Helping maintain a good corporate relationship with the community.

View DLT's List of WARN Notices


Early Intervention

  • Rapid Response will schedule a management meeting at your place of business at your convenience, where you will be provided with consistent and accurate information about state and federal programs to assist you and your affected employees.
  • Rapid Response presents group employee orientations on or off-site.  The presentations include overviews on unemployment benefits and how to access the appropriate federally funded programs that are available.
  • Rapid Response will assess the needs of the workforce by administering a worker survey.  A survey will provide the information necessary to address the individual needs of the workers.

Incumbent Worker Training may also be available:

For further information on Rapid Response Services, please contact Susan Biagioni at (401) 462-8723; or Jane Palmer at (401) 462-4125;
These phone numbers are not intended for individual Unemployment Insurance claimants, and will not provide access to the Unemployment Insurance Call Center. To contact the Call Center please call (401) 243-9100.

RI Department of Labor and Training
Business Workforce Center
Center General Complex
1511 Pontiac Avenue, Cranston, RI 02920

Phone: (401) 462-8724, (401) 462-8721 or (401) 462-8977
Fax: (401) 462-8722
TTY via RI Relay: 711
5/10/19 MDF
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  DLT is an equal opportunity employer/program. Auxiliary aids and services available upon request