The RI Department of Labor and Training advises its unemployment insurance customers that due to the statewide shutdown day on Friday, September 4, those customers who have not yet called the TeleServe automated telephone line this week to certify for benefit payments must call no later than 1:00 p.m. on Thursday, September 3 in order to receive benefit payments by Sept. 8th. The department will open its TeleServe phone line during business hours on Thursday, September 3 to accommodate increased customer usage. The automated TeleServe line is normally open only after business hours.

The TeleServe phone line is (401) 243-9600.

About the RI Department of Labor and Training

The RI Department of Labor and Training offers employment services, educational services and economic opportunity to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information on the programs and services available to all Rhode Islanders, please call the RI Department of Labor and Training at (401) 462-8000 or visit the web site at www.dlt.ri.gov. 

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