Post-Hurricane Advisory for Unemployment Insurance Claimants
August 29, 2011
The RI Department of Labor and Training reports that both its telephone-based and online unemployment insurance claims systems are currently operational.
Claimants may certify for weekly payments via the internet at any time through www.dlt.ri.gov. Claimants may certify for weekly payments by telephone at (401) 243-9600 any weekday from 3:00 p.m. to 6:30 p.m. and from 9:00 p.m. to 5:30 a.m. Department officials advise those unemployment insurance claimants who have lost both telephone and internet service that they have until Friday at noon to certify for weekly payments without experiencing a payment interruption.
Those wishing to file an unemployment insurance claim via the internet may do so at anytime at www.dlt.ri.gov. Those wishing to file an unemployment insurance claim by telephone may do so by calling (401) 243-9100 on Mondays, Tuesdays and Thursdays from 8:00 a.m. to 3:00 p.m., Wednesdays from 8:00 a.m. to noon, and Fridays from 9:00 a.m. to 3:00 p.m.
Unemployment insurance customers who have neither telephone nor internet service readily available to them may use the telephone banks at any of the four netWORKri One-Stop Career Centers to file claims. The centers are open from 8:00 a.m. to 4:00 p.m. Mondays through Thursdays and 10:00 a.m. to 4:00 p.m. on Fridays at the following locations:
A fifth netWORKri center at 4808 Tower Hill Road, Wakefield is open Tuesdays and Thursdays from 8:00 a.m. to 4:00 p.m.
Unemployment insurance customers may also certify for weekly payments online using the computers at the Pawtucket and Providence netWORKri centers. At this writing, internet service is currently unavailable at West Warwick and Woonsocket due to Hurricane Irene.
ABOUT DLT: The RI Department of Labor and Training offers employment services, educational services and economic opportunity to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information on the programs and services available to all Rhode Islanders, please call the RI Department of Labor and Training at (401) 462-8000 or visit the web site at www.dlt.ri.gov.