RI Department of Labor and Training

DLT Rehires Seven Call Center Employees

August 16, 2012

The RI Department of Labor and Training is very pleased to announce that, due to additional federal funding made available just this week, its Income Support Division will be rehiring seven of the 51 unemployment insurance call center employees who were laid off at the end of July. The federal funding to rehire these workers comes from the UI Modernization Fund; originally this money was restricted to technological uses, but after extensive negotiations with the U.S. Department of Labor, Rhode Island has been given approval to redirect approximately $500,000 of that award toward staffing expenses.

Department Director Charles J. Fogarty states, “Governor Chafee places a high value on customer service and had asked the department to investigate any and all funding options to bolster staffing at the call center.” The director also praised the U.S. Department of Labor for its willingness to consider alternative uses for the Modernization funds given the state’s high unemployment rate.

The seven employees have been called back on a seniority basis, and will begin work again on Monday, August 20.



ABOUT DLT: The RI Department of Labor and Training offers employment services, educational services and economic opportunity to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information on the programs and services available to all Rhode Islanders, please call the RI Department of Labor and Training at (401) 462-8000 or visit the web site at www.dlt.ri.gov