RI Department of Labor and Training

MEDIA ADVISORY
 

CUSTOMER ADVISORY - TDI


July 15, 2014


 

RI Department of Labor and Training Is Advising Temporary Disability Insurance (TDI) Claimants Who Filed Claims between Monday, July 14, at 3:30 P.M. and 9:30 A.M. Today to Re-file Claims

The Rhode Island Department of Labor and Training is advising workers who filed Temporary Disability Insurance (TDI) claims through DLT’s online TDI portal between Monday, July 14, at 3:30 p.m. and 9:30 a.m. today to re-file their claims as soon as possible to ensure a timely benefit payment.

Members of DLT’s Income Support and IT divisions learned of and corrected the systems glitch at 9:30 a.m. July 15. Only claimants who filed claims electronically in this 18-hour window may have been affected. DLT is estimating that 25 or fewer claims were filed in this time period.

No other claimants who filed electronically at any other point yesterday or today were affected.

“DLT understands the importance of TDI payments for Rhode Island’s workers, who exclusively fund the TDI program,” Michael J. Healey, DLT’s chief public affairs officer, said. “Especially in an instance like this, it’s important to correct the matter quickly and clearly notify customers. We encourage TDI claimants whose claims may have been affected to re-file electronically so that we can process their claims and ensure a timely benefit payment.”

 

 

ABOUT DLT: The RI Department of Labor and Training offers employment services, educational services and economic opportunity to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information on the programs and services available to all Rhode Islanders, please call the RI Department of Labor and Training at (401) 462-8000 or visit the web site at www.dlt.ri.gov.

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