RI Department of Labor and Training
Media Advisory

Systems upgrade to affect Labor and Training Services on Friday, March 23, 2018

March 23, 2018

CRANSTON, RI — The Department of Labor and Training (DLT) will undergo an essential IT system upgrade this Friday, March 23, that will affect customer accessibility to most agency services from 5 PM until midnight. We apologize for the inconvenience.

During this time, Unemployment Insurance claimants will not be able to use the automated Teleserve system to certify for weekly payments via the internet or telephone. Further, Temporary Disability/Caregiver Insurance customers will not be able to file claims. DLT’s websites and telephones also will be off-line while the work is being performed. Because it is not housed at DLT, EmployRI.org, an online career center, will be accessible to both job seekers and employers.



ABOUT DLT: The RI Department of Labor and Training offers employment services, educational services and economic opportunities to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information, please call the RI Department of Labor and Training at (401) 462-8000 or visit the website at www.dlt.ri.gov

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