RI Department of Labor and Training


Website That Speeds Employers’ Exchanges about Workers’ Eligibility for Unemployment Insurance Is Off-Line Tomorrow

The State Information Data Exchange System (SIDES) is undergoing an upgrade.
It will be back online on March 17

March 15, 2016

CRANSTON, RI — The State Information Data Exchange System (SIDES), a website jointly run by the U.S. Department of Labor and Rhode Island Department of Labor and Training (DLT) that helps employers respond to state Unemployment Insurance (UI) requests quickly, easily, and accurately, will be off-line tomorrow, Wednesday, March 16, for an upgrade.

UI-SIDES will be back online on Thursday, March 17.

Employers fund UI benefits through taxes. Improper payment of benefits is a problem that can result in higher UI taxes to all employers. The two largest causes of UI overpayments are incorrect eligibility decisions (known as “job separation” issues) and working while receiving UI benefits. Many overpayments could be prevented by the UI program receiving accurate information more quickly. Most employers exchange UI information with DLT on paper using the mail.

UI-SIDES helps by offering employers and third-party administrators (TPAs) a free, secure, electronic, and nationally standardized format to streamline UI exchanges and reduce follow-up phone calls. Receiving DLT’s request for UI information on the day it’s sent, rather than waiting for it to arrive in the mail, provides additional time for employers and TPAs to gather the appropriate separation details. Given the sensitive data exchanged between DLT and employers and TPAs, SIDES has multiple layers of security and uses secure communication protocols.

SIDES saves employers time and money. For employers interested in learning more about or enrolling in the UI-SIDES program, click here


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ABOUT DLT: The RI Department of Labor and Training offers employment services, educational services and economic opportunity to both individuals and employers. DLT protects Rhode Island’s workforce by enforcing labor laws, prevailing wage rates and workplace health and safety standards. The department also provides temporary income support to unemployed and temporarily disabled workers. For more information, please call DLT at (401) 462-8000 or visit our website at www.dlt.ri.gov.